Privacy Policy
Last updated: 24 September 2026
LJC Marketing is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how LJC Marketing, operated by Lollyjay Concepts Ltd, collects, uses, stores and protects personal information when you visit our website, contact us, request a quotation, purchase our services or otherwise interact with our business.
We aim to be clear about what information we collect, why we collect it and how you can exercise your rights.
1. Who We Are
LJC Marketing
Lollyjay Concepts Ltd
7 Bath Road
Slough
SL1 3HZ
United Kingdom
Email: info@ljcmarketing.co.uk
Website: www.ljcmarketing.co.uk
For the purposes of applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018, Lollyjay Concepts Ltd is responsible for the personal information we process.
2. Information We Collect
Depending on how you interact with us, we may collect the following information:
Information you provide directly
This may include:
- Full name
- Business or company name
- Email address
- Telephone number
- Business address
- Billing and invoicing information
- Website or social media details
- Project requirements
- Information submitted through our contact or enquiry forms
- Information provided when requesting a quotation
- Information provided when booking a consultation
- Information included in emails, messages or other correspondence with us
- Information required to deliver services you purchase from us
Information collected automatically
When you visit our website, certain technical information may be collected automatically, depending on the cookies and analytics technologies we use.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location
- Pages visited
- Time spent on pages
- Referring website
- Website interactions
- General website usage information
We use this information to understand how visitors use our website, improve our services and maintain website security.
3. How We Collect Your Information
We may collect personal information when you:
- Complete a contact form
- Request a quotation
- Book a consultation
- Contact us by email or telephone
- Purchase or enquire about our services
- Subscribe to marketing communications
- Communicate with us through social media
- Enter into a contract with us
- Visit or interact with our website
- Provide information during a project
- Attend an event or communicate with us in person
Where we receive information about you from another source, we will take appropriate steps to provide the required privacy information.
4. How We Use Your Information
We use personal information for legitimate business purposes, including:
- Responding to enquiries
- Providing quotations and proposals
- Delivering marketing, branding, website and consultancy services
- Managing client relationships
- Processing payments and invoices
- Communicating about projects
- Scheduling meetings and consultations
- Providing customer support
- Managing bookings
- Improving our website and services
- Understanding website usage and customer behaviour
- Sending relevant marketing communications where permitted
- Developing and improving our products and services
- Maintaining business records
- Preventing fraud, misuse and security issues
- Complying with legal and regulatory obligations
We will only use your personal information for purposes that are lawful and appropriate.
5. Our Lawful Bases for Processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Contract
We may process your information where it is necessary to enter into or perform a contract with you, such as delivering a website, branding project, marketing campaign or other service.
Legitimate Interests
We may process information where it is necessary for our legitimate business interests and those interests do not override your rights and freedoms.
This may include managing client relationships, improving our services, maintaining our website, communicating with existing customers and promoting relevant services.
Consent
Where consent is required, we will ask for your permission before processing your information for that specific purpose.
For example, this may apply to certain marketing communications or non-essential cookies.
You can withdraw consent at any time.
Legal Obligation
We may process personal information where necessary to comply with a legal or regulatory obligation.
6. Marketing Communications
We may occasionally contact existing or prospective customers about LJC Marketing services, offers, updates, events, resources or other information that may be relevant to their business.
Where required, we will obtain appropriate consent before sending electronic marketing communications.
You can unsubscribe from marketing communications at any time by:
- Using the unsubscribe option included in our marketing emails; or
- Contacting us at info@ljcmarketing.co.uk.
We will respect your request to stop receiving marketing communications.
7. How We Share Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers where necessary to operate our business or deliver services to you.
These may include providers of:
- Website hosting
- Domain services
- Website platforms
- Email services
- Payment processing
- Accounting and bookkeeping
- Customer relationship management
- Analytics
- Marketing and advertising
- Scheduling and booking systems
- Cloud storage
- IT and security services
Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection arrangements are in place.
We may also disclose information where required by law, court order, regulatory authority or to protect our legal rights, customers, employees or business.
8. International Data Transfers
Some of the third-party technology and service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection requirements and that appropriate safeguards are in place where required.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, contractual and business requirements.
The exact retention period may depend on the type of information and why we hold it.
For example, client and financial records may need to be retained for longer than general website enquiries because of legal and accounting requirements.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, understand website usage and improve your experience.
Cookies may be used for purposes such as:
- Website functionality
- Security
- Analytics
- Performance monitoring
- Marketing and advertising
- Remembering preferences
Where required, we will ask for your consent before placing non-essential cookies on your device.
You can manage cookie preferences through the cookie controls provided on our website and through your browser settings.
Please note that disabling certain cookies may affect how some parts of the website function.
11. Website Analytics
We may use analytics services to understand how visitors interact with our website.
Analytics information can help us understand:
- Which pages are most frequently visited
- How visitors find our website
- How visitors navigate the website
- General audience behaviour
- Website performance
Where applicable, analytics providers may process technical information in accordance with their own privacy policies and terms.
12. Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Accidental loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We encourage customers and website users to take appropriate steps to protect their own accounts, passwords and devices.
13. Your Data Protection Rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your personal information
- Ask us to restrict how we process your information
- Object to certain types of processing
- Request the transfer of certain information to another organisation
- Withdraw consent where we rely on consent as our lawful basis
These rights are not absolute and certain legal exceptions may apply.
If you would like to exercise any of your rights, please contact us using the details below.
Email: info@ljcmarketing.co.uk
We may need to verify your identity before responding to certain requests.
14. How to Make a Privacy Request
To make a data protection request, email:
Please clearly explain what you are requesting and provide enough information for us to identify you and locate the relevant information.
We will normally respond within the timeframe required by applicable data protection law.
15. Third-Party Websites
Our website may contain links to third-party websites, platforms or services.
These websites operate independently from LJC Marketing and may have their own privacy policies and terms.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing their privacy policies before providing them with personal information.
16. Children’s Privacy
Our website and services are primarily intended for businesses and adults.
We do not knowingly collect personal information from children for marketing purposes.
If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can investigate and take appropriate action.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements or data protection practices.
When we make significant changes, we may update the “Last updated” date at the top of this policy and, where appropriate, provide additional notice.
We recommend checking this page periodically to remain informed about how we handle personal information.
18. Complaints
If you have concerns about how we have handled your personal information, we encourage you to contact us first so that we can investigate and try to resolve the issue.
Email: info@ljcmarketing.co.uk
19. Contact Us
If you have any questions about this Privacy Policy, how we use your information or your data protection rights, please contact:
LJC Marketing
Lollyjay Concepts Ltd
7 Bath Road
Slough
SL1 3HZ
United Kingdom
Email: info@ljcmarketing.co.uk
Website: www.ljcmarketing.co.uk
We are committed to handling your personal information responsibly, transparently and securely.